Buyer FAQ

Common Questions

 

What is Stock photography?

Digital stock photography allows you to view the final content even before you are granted the rights to use them, and the content can be licensed immediately. The best thing about it? It costs much lower than assignment photography, especially with Royalty-Free content - you save on models, photographers, location, props, art direction and editing costs. Now that’s digital stock photography for you! commercial and editorial photos available for you to purchase the rights to use them !

 

Define Royalty-Free?

Royalty-Free is a concept where you don’t have to pay any additional fees (royalties) for repeated use of the content after paying the initial licensing fee.
When you purchased a RF content, you do not own the copyright of the content - you merely purchased the rights to use that content legally without additional fees or interruption from the copyright owner (as long as that the scope of use remains within the End-User License Agreement). RF content cannot be re-sold or transferred to another owner; you get the benefit of licensing content conveniently at the lowest prices.

 

What is the difference between Royalty-Free and Rights-Managed Images?

Royalty-Free , allows you unlimited usage - there’s no need to pay royalties after the initial purchase. This greatly reduces cost and allows greater freedom with the content licensed.

Rights-Managed offers individual content to be rented through the negotiation of a specific price for a specific use. It offers you exclusive rights, plus the ability to restrict similar use of the content by others.

What is in it for me to subscribe royaltystockphoto.com?

We’re a reputable stock content provider.

We offer fresh content added daily from contributors (content providers).

You enjoy exclusive content from well established contributors.

 

How often does Royaltystockphoto added new content?

We add as much as creative works on a daily basis to furnish you with new and quality content regularly.Our creative team will review all content so that you get your money’s worth at royaltystockphoto.com.

 

How many photos ,vectors,videos and audio files can i download?

It all depends on your needs , there is no limit ! you can add as many items in your shopping cart and checkout .

 

I want to use a Vector icon as my company logo ,is it ok ?

No. Usage of vector icons as company logo is prohibited. This is because anything that has been sold under a Royalty-Free license may have had a lot of downloads and may have been used many times over. It is also not possible to apply for a trademark or service mark for a logo that has been sold under a Royalty-Free license because users who have purchased the license previously may continue to use it legally in perpetuity.

 

Can I use content marked as "Editorial Use Only" for commercials?

No. Editorial Use Only content cannot be used for commercials or any form of commercial advertising as the content depict newsworthy events or celebrities. Why?
1.Person(s) appearing in these content may not have signed a Model Release.
2.The authorities who are responsible for the venue or location may not have signed a Property Release to enable you to use the content or photo in a commercial manner.
The only way in which you can use Editorial Use Only photos for commercial use is when you’ve personally secured these releases and obtained permission from the person(s) depicted in the photo/video and the owner of the location(s).

 

Can I use content marked as "Editorial Use Only" for editorial articles and other publications? Are there any restrictions on usage?

Yes, and yes. Some of the restrictions that you should take note of: 
1. Maintain the Editorial integrity of the content when you include them into your articles or publication. Using Photoshop or any other content editing software in a manner that materially alters the content and as a result, conveys a different message is strictly prohibited. Minor cropping and resizing is allowed.
2. If your publication's aggregate print run exceeds 250,000 copies, please obtain the Editorial Extended License for the content involved.
3. Credit the source of the content as well as the photographer as per the End-User Licensing Agreement in this manner: "[Photographer's Name]/royaltystockphoto.com"

 

Can I use a Standard Royalty-Free Photo or Vector for editorial articles and other publications? Are there any restrictions on usage?

Yes, and yes. However, unlike content marked as "Editorial Use Only", you may edit and alter the content to suit your article or publication with any photo or vector editing software. If your publication's aggregate print run exceeds 250,000 copies, please secure the Print Only Extended License for the content you intend to use.

 

Registration And Account Information

 

I want to register as Royalty stock photo’s customer. Is there a fee?

No, registration is free of charge with zero hidden fees. Welcome to royaltystockphoto.com!

 

Why should I register an account with royaltystockphoto.com ?

Well, a Registered User enjoys more advantages, such as access to the many facilities available. For example: Create and maintain your own Lightbox, downloading Free Images, getting special offers and promotions ,coupon codes in our newsletters.

 

Do I need to register before purchasing ?

Yes! You need a buyer account for purchasing items.

 

I just want to browse your site. Do I need to register?

No, you’re welcome to browse without registering! However, you might want to register an account soon to avoid missing out on the regular offers and promotions that we run.

 

So, how do I register with royaltystockphoto.com?

Very easy! Simple click on the ‘Sign Up' button , enter your details, then hit the ‘Register Now’ button when you're done. Or simply do it Sign Up

 

 Will the registration process take a long time?

 No. Registration is immediate! In fact, you can start using your account right after registration.

 

Can I share my account with my colleagues?

No.

 

I forgot my password. What now?

Request for a new one here. Simply enter the information required, and a new password will be on its way to your registered email address.

 

 

Can I change the password issued by you, into something that I can easily remember?

 

Yes! Just login to your account with your username and current password. Click on ‘My Profile Edit’ tab under settings you can "Change Password". Enter your preferred password and hit the ‘Change’ button. Your new password will be activated immediately!

 

Can I change my username?

Unfortunately not. So please double, triple check your preferred username before you proceed to register. If you really want to change your username, you’ll need to re-register.

 

Privacy And Licenses

 

How do you protect my privacy? Will my personal information be passed on to a third party?

We respect your privacy, so we won’t ever disclose, sell, share or divulge your personal information to third parties.You can refer to our

Privacy Policy for more information.

 

How may I use your content? Are there any restrictions?

Please refer to the following links for more information. The License Summary would enlighten you on permitted usage and restrictions.

- Terms and Conditions
- License Summary
- Standard License
- Print Only Extended License
- Electronic Only Extended License
- Comprehensive Extended License
- Free Image License
- Multi-Seat (Unlimited) License
- Editorial License
- Standard Audio License
- Extended Audio License

 

What is an Extended License and when do I need one?

Extended License is an extension of the standard licensing terms for use of a particular content.
Extended Licenses are required if you will be using content for these items:
• Prints for Resale Poster
• Greeting Cards
• Prints on Merchandise for Resale (mugs, stationery, t-shirts, etc)
• Design Elements on Software for Resale
• Design Templates for Resale (Web and/or Print)
• any other Derivative Resale Objects

Each extended license is applicable for 1 (one) content.

 

Do I have to pay every time I use the content?

No, not with the standard Royalty-Free license; you only need to pay once, and you’re free to use the content as many times as you want.

 

Do I credit the photographer for the content used?

Yes, you may credit: “Photographer's Name/royaltystockphoto.com”

 

About Our Royalty-Free Stock Photos, Vectors, Video Footage and Audio

 

Why is your stock content priced lower than other companies? Are they are lower in terms of quality?

Definitely not, we never compromise on quality! Our content are contributed by creative professionals, photographers, vector artists, videographers and sound professionals around the world with skills varying from amateur to professional. Submitted content undergo a thorough filtering process before they’re added to our vast collection for sale.
The reason why we’re able to provide content that fit various budgets is because we believe that we can sell more content this way. It’s as simple as that.

 

Can I just download/copy and use the Royalty-Free content?

No. But fortunately, all Royalty-Free content only require a one-time payment license fee for use.
You may copy our comping content solely for illustrative purposes e.g. client presentations or drafts. But, it can’t be used for any finished project, whether personal or professional. Any unauthorized downloads will be regarded as copyright infringement and Royaltystockphoto will pursue legal action against unauthorized users.

 

Can I get exclusivity for the use of the content that I’ve bought?

Unfortunately not. Due to the nature of Royalty-Free licensing, all RF content are not available for exclusive use. However, we may help you to conduct an image rights buyout if you feel that the content truly meets your needs and that you would like to prevent others from using it in the future. Please contact us

 

Are your content available only in screen resolutions?

No! They’re available in various sizes. You can refer to the particular content details page for more information.

 

How long can I use the content?

As many times, and as long as you want! There is no usage limit for Royalty-Free content.

 

Are your illustration content layered?

Yes, and no. Some EPS files are layered while others are flattened. It depends on whether the contributor of the file flattened it or retained the layers in the EPS before uploading it to royaltystockphoto.com.

 

How long will the content I’ve purchased be available for download again at my ‘My Download ’? Will it expire?

Yes,you can download it for 5 times only !

 

I’ve downloaded a particular content a few days back. But I don’t see it at my ‘My Download ’ now, What’s up?

After 15 days from the date of purchase your download items will expire.

 

 

Buying Process

 

 

How do I purchase Royalty-Free and Rights Managed content ?

 

Sign-up:To purchase a content, you’ll need to create and login to your personal account first! Add items to your cart and simple checkout after payment / approved orders , you items will be in 'My Downloads'section.

 

Payment

 

What are the payment options?

 

PayPal

 

Refunds

 

can I get a refund after purchasing items?

No